Video Interview: Jeff Furst, President & CEO, FurstPerson
Jeff discusses recruitment; including various trends seen in the way contact center people are recruited, as well as, the processes currently being used.
1.What are the key things to look for when recruiting contact center people?
4.Some would argue that in a world dominated by constant upheaval and with a transient workforce it is virtually impossible for an employer to get some of the things they want like loyalty and commitment from their staff – what is your view?
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