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2007 Outsourcer Rankings - Blended Outsourcers by # of Agents

The following ranking is based on data provided by the respective companies and has been verified by one of their executives. ContactCenterWorld.com has produced these rankings based on this data, and are not responsible for any inaccuracies or omissions.
 

Blended Outsourcers By # of Agents

Rank

 Company Top Client Industry Sectors
1

ACS
(Dallas, TX, USA)

  • Telecommunications/Utilities/Fuel

  • Healthcare/Pharmaceutical

  • Banking/Finance

  • Transportation/TravelGovernment
2

TRG Customer Solutions
(Washington, DC, USA)

  • Telecommunications/Utilities/Fuel

  • Transportation/Travel

  • Insurance

  • Banking/Finance
3

OKS Ameridial
 (N. Canton, OH, USA)

  • Religious/Non-profit

  • Consumer Products

  • Healthcare/Pharmaceutical
4

PCCW Teleservices
(Hong Kong, China)

  • Insurance

  • Banking/Finance

  • Telecommunications/Utilities/Fuel
5

Atelka
(Montreal, QC, Canada)

  • Not Specified
6

L-3 Microdyne
(Torrance, CA, USA)

  • Telecommunications/Utilities/Fuel

  • Information Technology

  • Consumer Products
7

Etelecare
(Quezon City, Phillipines)

  • Telecommunications/Utilities/Fuel
8

American Customer Care
(Bristol, CT, USA)

  • Retail/Catalog/Media

  • Consumer Products

  • Other

  • Telecommunications/Utilities/Fuel

  • Government
9

Telvista
(Dallas, TX, USA)

  • Not Specified
Date Published: Tuesday, January 15, 2008
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