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Raj Wadhwani

in Orlando with amazing contact center professionals at the 2013 Top Ranking Performers Conference

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CCW Confrence

I am readily looking for any size of call ceter job to do.Anyone looking out to outsource can contact me.Thank you

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Oksana Iashchuk

Does real-time emotion detection really helpful?

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Industry News

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NewVoiceMedia Expands Presence in APAC with Key Appointment

Brett Waters joins with over 20 year
May 21, 2013 10:04:00 AM

Frost & Sullivan Honours Tata Communications Awards

Frost & Sullivan honours Tata Commun
May 21, 2013 9:02:00 AM

Prime Minister Spruiks New Call Centre

Hobart's reputation as a call centre
May 20, 2013 8:46:00 AM

Gujarat Police Launch Cellphone Helpline for Women

The Gujarat Police on Friday launche
May 20, 2013 8:40:00 AM

Delhi Government's Women Helpline a Success

The Delhi Government's helpline for
May 17, 2013 9:13:00 AM

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Job Postings

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Industry Tips

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Speech Recognition

If you are using a speech recognition system, take note of experiences where typically users say al...

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Featured Editorial

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Dial 'S' For Scam? Phone Calls Still a Way to Steal Money

Those sudden windfalls probably aren’t actually windfalls, and that injured or arrested family member probably isn’t. Those are ongoing scams, police say.

From Rio to the World

What security managers can learn from Brazil – front line in the global cyber wars, by Cristiano Lincoln Mattos, CEO at Tempest

8 Key Factors to Consider When Choosing an Outsourcer

Since outsourcing first became popular, locations such as the Philippines and India have dominated the market with possibilities of low rates and reduced operational costs.

Showing 1 - 3 of 872 items