Teresa Brooks - ContactCenterWorld.com Blog
Rep. Kathy Castor [D-FL11] makes the 136th member of Congress to sign on as a Cosponsor in support of:
U.S. taxpayer money should not be awarded to companies that make a practice of
sending U.S. jobs overseas – resulting in greater job losses here in the U.S.,
decimate communities, and jeopardize consumers.
Suport the US Call Center Worker and Consumer Protection Act. Call or email your Member of Congress and tell him or her to support the US Call Center Worker and Consumer Protection Act. Toll-Free at 888-877-2040.
Thursday, July 05, 2012 12:06 PM EST
Suport the US Call Center Worker and Consumer Protection Act. Our economy needs good jobs now! But US companies are off-shoring call center jobs by the thousands, leaving communities devasted with job losses and lost financial investments. Call or email your Member of Congress and tell him or her to support the US Call Center Worker and Consumer Protection Act. Toll-Free at 888-877-2040.
Thursday, June 28, 2012 11:42 AM EST
This is a bill that we as hardworking call center agents need to support.
This bill was assigned to a congressional committee on December 7, 2011, which will consider it before possibly sending it on to the House or Senate as a whole.
Prognosis: This bill has only a 4% chance of being enacted.
H.R. 3596: United States Call Center Worker and Consumer Protection Act
112th Congress, 2011–2012
To require a publicly available a list of all employers that relocate a call center overseas and to make such companies ineligible for Federal grants or guaranteed loans and to require disclosure of the physical location of business agents engaging in customer service communications.
- Rep. Timothy Bishop [D-NY1]
- Referred to Committee
Wednesday, June 27, 2012 12:32 PM EST
This is outrageous and there should be a penalty for taking jobs away from hardworking people and then sending the products back to them and expect for them to be able to afford the product that they no longer service:
T-Mobile in March announced that the center on Roble Road was one of seven being shuttered by the end of June. The center at one point employed 605 people, most of whom lost their jobs as a result of the closing. The company said at the time of the announcement that some workers would be offered relocation opportunities at company sites elsewhere.
"What T-Mobile failed to disclose is that calls that were taken here will now be handled by representatives based in the Philippines, Guatemala, Mexico and other countries." Potter said in a statement. "Whatever short term cost savings T-Mobile will realize, the taxpayers, customers and communities will all suffer as a result of this shortsighted decision."
Now this is a bill that we as hardworking call center agents need to support:
Congressman Tim Bishop (D-NY) is lead sponsor of the U.S. Call Center and Consumer Protection Act (HR 3596), to bar American companies that outsource call center jobs from receiving federal grants and loans for five years. Congresman Bishop said "I support the international development mission of USAID but my top priority is protecting American jobs and American taxpayers," said Bishop. "I anticipate working closely with USAID in a bipartisan manner to ensure that none of its programs overseas will hurt workers here at home."
Saturday, June 23, 2012 6:41 PM EST