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Optum Introduces New Partnership with HealthEdge
Technology-enabled outsourcing services designed to help payers adapt to market changes, reduce cost...
SafeData by IntraNext Systems Receives PCI Certification
IntraNext Systems announces that its data security application, SafeData, has been awarded a PCI cer...
1Call Introduces Care Calls Scripts to Help Healthcare Organizations
Having fewer patients readmitted helps healthcare organizations meet specific requirements in the Af...
Genesys Launches New Proactive Engagement Solution
Solution proactively engages web visitors to increase sales conversions and improve customer service...
Starwood Hotels and Resorts Plans to Open Wichita Call Center
A hotel and resort company has announced plans to open a new call center in Wichita.
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From Rio to the World
What security managers can learn from Brazil – front line in the global cyber wars, by Cristiano Lin...
8 Key Factors to Consider When Choosing an Outsourcer
Since outsourcing first became popular, locations such as the Philippines and India have dominated t...
Million Telemarketing Calls a Day: ACMA
New research by the Australian Communications and Media Authority (ACMA) suggests that more than a m...
Mexico Rises in BPO with India’s Annual Economic Outlook
India's annual economic report showed a 10% loss over the last 5 years in Business Process Outsourci...
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VOIP Bandwidth Optimization Service- features VPN, IP Blockage Solution etc.
re you fed up with high bandwidth cost? Do you find it difficult to manage proper bandwidth for your...
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Hi all. I want to get feedback from actual users and managers.Will real-time stress analysis system ...
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Looking for call center for Outbound campaigns to outsourcing 
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Am looking for input regarding abandonment rate metrics: Whether to include all abandoned calls in m...
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