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Group Contacts
Raj Wadhwani ContactCenterWorld.com
Bridgett Oldman Optus Inc
Kern Carson NETCAST BPO Services
Gregory PetitBon Blue Cross Blue Shield of Rhode Island
Vernon Padiachy Clientele Life
Joe Clark Omniverse Leads
Sarah-Jane Heber-Hall Computertel Ltd.
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News

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Top Performers in Asia Pacific Best Practice Conference Lineup
Senior contact center professionals from all over Asia Pacific will be attending the 8th annual Top ...
Top Performers in Europe, Middle East & Africa Best Practice Conference Lineup
Senior contact center professionals from all over Europe, Middle East & Africa will be attending the...
2013 Top Ranking Performer Finalists Announced!
Best in the Contact Center World are set to compete for prestigious 8th Annual awards!
ContactCenterWorld Donates to UNICEF
ContactCenterWorld.com, The Global Association for Contact Center Best Practices & Networking announ...
ContactCenterWorld Donates to Medecins Sans Frontiers
ContactCenterWorld.com, The Global Association for Contact Center Best Practices & Networking announ...
Showing 1 - 5 of 136 items

Executive Interviews & Papers
Who's GOOD and Who's BAD at Customer Service?
We asked members to share their thoughts!
Series on Customer Service That WOW'd Members (part 2 of 2)
We asked "Can you recall a really good experience recently - where you were WOW'd by the service you...
2 Part Series on Customer Service That WOW'd Members
We asked "Can you recall a really good experience recently - where you were WOW'd by the service you...
Money and Your Contact Center!
We asked "If you had unlimited funds to spend in your center and you had full control of how those f...
Showing 1 - 4 of 845 items
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Forum Postings

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Call Centres in the Middle East
If you work in a Call Centre environment or a Customer Service in the Middle East, please fill out t...
Smarter People Needed for Call Center Jobs
Call center employees are company brand ambassadors: they are the connection between the company and...
Fewer Non-payment Complaints From Workers
When posting to a global audience, one might consider mentioning the country in question for such a ...
Cloud Call Centre Economics Examined
There is another key benefit of moving to a cloud based call center which is almost always overlooke...
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Members Online
Michael DeSalles Frost & Sullivan
Yuka Terauchi SOFTBANK TELECOM Corp.
Tyler Zawacki contactcenterworld.com
Raj Wadhwani ContactCenterWorld.com
Jim Dietrich Microsoft
Bridgett Oldman Optus Inc
Chyntia Arthaviena Bank Mandiri
Oleg Chornobryvtsev Adelina Holding LLC
Aqeel Jatoi MCR Pvt. Ltd Franchisee of PizzaHut in Pakistan
Teresa Jose Altitude Software
Kevin Hill Symon Dacon Ltd
Lajaun Case Staples
John Ruby GCOM (Global Communications Network Systems)
Kern Carson NETCAST BPO Services
Chris Dorman Inisoft Ltd
Rosa Jones Zimmerman Associates, Inc.
Chinagozi Daniel PalmNet Consult Ltd
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