Telecom Group

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Group Contacts
Raj Wadhwani ContactCenterWorld.com
Rima Mulyati PT. XL Axiata, Tbk.
Yukol Rompo Kasikornbank PLC.
Bridgett Oldman Optus Inc
John Ruby GCOM (Global Communications Network Systems)
Jeff Opendo Accenture
Maria Emilia Alves Optimus Portugal
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News

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1Call Introduces Care Calls Scripts to Help Healthcare Organizations
Having fewer patients readmitted helps healthcare organizations meet specific requirements in the Af...
Ixia Helps Contact Centers Improve Customer Service
New Ixia Chariot Contact Center solution proactively validates and hardens critical customer service...
The Chicago Symphony Orchestra Selects Evolve IP for Cloud Services
World Renowned Symphony Gains Business Insight and Reliability With Award-Winning Hosted Call Center...
ShoreTel Addresses Challenges for Enterprise Users and Administrators
ShoreTel Release 14 introduces enterprise-grade DECT phone and system management capabilities
Voice One is Pleased to Offer New Features
Voice One carefully designed its product line around what the market, customers and debtors are curr...
Showing 1 - 5 of 1289 items

Executive Interviews & Papers
Million Telemarketing Calls a Day: ACMA
New research by the Australian Communications and Media Authority (ACMA) suggests that more than a m...
Cold Callers Push the Wrong Buttons
A study by the consumer charity Which? found that the TPS succeeded in blocking just a third of all ...
Hosted Call Centre Market to Hit $47M
The South African hosted call centre market is expected to expand from $3.2 million in 2012 to reach...
Mobile Technologies Will Change How Call Centers Serve Customers
According to Interactive Intelligence, expansion of the mobile devices market in the Middle East can...
Showing 1 - 4 of 239 items
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Forum Postings

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telecommunication for custmer service
Looking for a call center? SkyCom is the answer! affordable rates, excellent quality and nearshore l...
electrical projects
Looking for a call center? SkyCom is the answer! affordable rates, excellent quality and nearshore l...
Looking for a call center ?
Looking for a call center? SkyCom is the answer! affordable rates, excellent quality and nearshore l...
Constant Learning
Greetings - 
We have this discussion often in the space.  In our view, the workforce is mo...
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Members Online
Raj Wadhwani ContactCenterWorld.com
Frank Weber The Results Companies
Aqeel Jatoi MCR Pvt. Ltd Franchisee of PizzaHut in Pakistan
Robert Cowen Snowfly
Rima Mulyati PT. XL Axiata, Tbk.
Ben Oxford Western Power and Customer Service Council
Raman Arora Spanco BPO
Hai Le HoaSao Group
Oleg Chornobryvtsev Adelina Holding LLC
Roman Hryso Adelina-Holding LLC
Tyler Zawacki contactcenterworld.com
Yukol Rompo Kasikornbank PLC.
Sharon Price ContactCenterWorld.com
Kamal M Servion
Paulo Fernandes Oi (telecommunications)
Daniel Persuitte MassMutual
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