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    Rosen Plaza Hotel. Orlando
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    The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
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    We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
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Top Performers in Asia Pacific Best Practice Conference Lineup
Senior contact center professionals from all over Asia Pacific will be attending the 8th annual Top ...
Top Performers in Europe, Middle East & Africa Best Practice Conference Lineup
Senior contact center professionals from all over Europe, Middle East & Africa will be attending the...
2013 Top Ranking Performer Finalists Announced!
Best in the Contact Center World are set to compete for prestigious 8th Annual awards!
ContactCenterWorld Donates to UNICEF
ContactCenterWorld.com, The Global Association for Contact Center Best Practices & Networking announ...
ContactCenterWorld Donates to Medecins Sans Frontiers
ContactCenterWorld.com, The Global Association for Contact Center Best Practices & Networking announ...
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Leadership Decisions - What's Your Best Service Decision?
We asked "What is the one decision you have made as a leader that has the most dramatic increase in ...
Cost Reduction Strategies That Worked For Members'
We asked: What is the one decision you have made as a leader that has the most dramatic reduction in...
Contact Center Frustrations!
When you contact other contact centers whether it be by phone, email, chat etc, what is your no.1 pe...
NPS? Customer Satisfaction? FCR? Whats The Most Important for Contact Centers Success?
We asked members for their views on what is the No.1 measure that indicates success in their center!...
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