Help Desk Group

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

Group Contacts
Raj Wadhwani ContactCenterWorld.com
Tatiana Zamotaeva Adelina Call Center
Ernesto Romasanta Open Access BPO
Randy Currier Teleperformance
Dawn Cinco UniversalTech Inc.
Mark Albao UniversalTech Inc.
Rakel Price Quintiles
Showing 1 - 8 of 307 items

News

Submit News
Best Contact Centers and Best Industry Professionals in Americas Announced at Gala Dinner
Orlando, May 23rd 2013 – Hard Rock Live, the premier venue for rock stars in Orlando was the setting...
Top Performers in Asia Pacific Best Practice Conference Lineup
Senior contact center professionals from all over Asia Pacific will be attending the 8th annual Top ...
Top Performers in Europe, Middle East & Africa Best Practice Conference Lineup
Senior contact center professionals from all over Europe, Middle East & Africa will be attending the...
BMC Software Uses LogiXML’s Embedded Analytics
Logi Info Helps Speed BMC Software Product to Market, Deliver More Productive Experience to Users
2013 Top Ranking Performer Finalists Announced!
Best in the Contact Center World are set to compete for prestigious 8th Annual awards!
Showing 1 - 5 of 33 items

Executive Interviews & Papers
Contact Center World Awards APAC 2013 Winners
Singapore June 7th 2013 – at the APAC ContactCenterWorld Top Ranking Performers in the Contact Cente...
Best Contact Centers & Best Industry Professionals in Americas Announced at Gala Dinner
Orlando, May 23rd 2013 – Hard Rock Live, the premier venue for rock stars in Orlando was the setting...
Ride the Big Data Beast: The New Normal for CMOs
How Analytics will be the driver for CMOs in 2013
Money and Your Contact Center!
We asked "If you had unlimited funds to spend in your center and you had full control of how those f...
Showing 1 - 4 of 42 items
Submit Editorial

Forum Postings

View All Forums
I NEED CAMPAIGNS
I NEED CAMPAIGNS
ACD Monitoring Software HELP
Hi there

ACD is a device that distributed incoming calls to specific group of terminals/agents. It ...
SkyCom call center
SkyCom is a call center company based in El Salvador, Central America. We offer affordable hourly ra...
Effecient IVR Call Flow
Hi Saadia,
Need to see how existing IVR is... :-)
Showing 1 - 4 of 14 items
Start a New Topic

Members Online
Yuka Terauchi SOFTBANK TELECOM Corp.
Mochammad Ashfyanuddin PT Telekomunikasi Indonesia. Tbk
Takashi Hasegawa SOFTBANK TELECOM Corp.
Linda Schmelter Inova Solutions
Bridgett Oldman Optus Inc
Edwin Oka Arifianto Bank Mandiri
Raj Wadhwani ContactCenterWorld.com
Nicole Bradshaw SingTel Optus PTY Ltd
Tyler Zawacki contactcenterworld.com
Sharon Price ContactCenterWorld.com
Alita McLoughlin Concentrix
Vijay Vettiyamkunnath O'Keeffe & Swartz Consultants
Tony Porter PSS Product Support Solutions
Grace Heny Contact Center Indonesia
David Richards DHL Express Europe
Liene Leimane SIA Lattelecom
Fook Yee Chan Customer Relationship Management and Contact Centre Association of Malaysia
Showing 1 - 20 of 50735 items

Newsletter Registration

Americas 2013 Winners

EMEA 2013 Winners

Industry Champ 2013 Open

Best in the Industry

Avaya