Outsourcing Group

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Group Contacts
Tyler Zawacki contactcenterworld.com
Joanna Lewandowska Frost & Sullivan
Azmat Rasul Global Call Center
Natalia Izmaylova UkrSibbank BNP Paribas Group
Neil Drummond Aegis Outsourcing South Africa
Alan Truitt Teleperformance
Vancyon Van Zyl Teleperformance
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Sponsors

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Ukrainian Contact Center Association
The Ukrainian Contact Center Association is a non-profit public organization, set up in 2010 by a gr...
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Kenya BPO & Contact Center Society
This is a research project by the School of Computing and Informatics, University of Nairobi, in col...
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Call Center Managers Association of Poland
Call Center Managers Association of Poland's main goal is to meet the needs of a growing call center...
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Call Center Industry Association (CCIA) Thailand
Call Center Industry Association (CCIA) Thailand's mission is to promote and give recognition to the...
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Call Center Forum Deutschland e.V.
The Call Center Verband Deutschland e.V. (CCV) is the Association of the Call Center Industry in Ger...
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News

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Optum Introduces New Partnership with HealthEdge
Technology-enabled outsourcing services designed to help payers adapt to market changes, reduce cost...
Alberta Health Services Drops Calgary Translators
California-based call centre will take over all translation duties
Sitel to Deploy WorkFlex Call Center Intraday Management Software
Outsourced customer care services provider to deploy intraday workforce optimization suite
DealNet Launches Contact Center Services to US Energy Retailer
DealNet Capital Corp is pleased to announce the successful launch of its contact center support to a...
Top Performers in Asia Pacific Best Practice Conference Lineup
Senior contact center professionals from all over Asia Pacific will be attending the 8th annual Top ...
Showing 1 - 5 of 409 items

Executive Interviews & Papers
8 Key Factors to Consider When Choosing an Outsourcer
Since outsourcing first became popular, locations such as the Philippines and India have dominated t...
Mexico Rises in BPO with India’s Annual Economic Outlook
India's annual economic report showed a 10% loss over the last 5 years in Business Process Outsourci...
Non-voice Overtakes Voice Operation in Cebu
CEBU has become more than just a call center destination, as non-voice operations outnumbered the vo...
Country Brings in Offshoring Business
South Africa’s reputation as one of the world’s most sought-after offshoring destinations has receiv...
Showing 1 - 4 of 325 items
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Forum Postings

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HIGHEST PAYOUT for a Medical Alert Campaign
This is a great opportunity for centers to acquire a genuine campaign that has been running successf...
Telemarketing Firm in Philippines
We are a small telemarketing firm located here in Philippines looking for additional campaign to run...
Best Outsourcing modle for IT
Hello,
If you are having any IT PROJECT then do share the details at [[Blocked Email]] />&nbs...
➜ " ✪ WE ARE LOOKING FOR AN OUSTANDING CALL CENTER TO PARTNER WITH US ✪ !!
Hello,
We are running call center with 100 seats and looking for some campaigns like Inbound /  ...
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Members Online
Tyler Zawacki contactcenterworld.com
Pedro Fragoso Montepio
Chyntia Arthaviena Bank Mandiri
Azmat Rasul Global Call Center
Zanele Mpanza Clientele Life
Natalia Izmaylova UkrSibbank BNP Paribas Group
Halima Baksha Clientele Life
Bridgett Oldman Optus Inc
Ana Calcada Montepio
Siyanda Twetwa Clientèle Limited
Member Sabio
Aqeel Jatoi MCR Pvt. Ltd Franchisee of PizzaHut in Pakistan
Liz Willson Innovation Group
Joanna Lewandowska Frost & Sullivan
Sharon Price ContactCenterWorld.com
Chris Dorman Inisoft Ltd
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