Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Rory Aditya
Manager Digital Service of Retail Customer Care
8
EXECUTIVE MEMBER
M Fajri
Learning & Development Manager
199
MEMBER
Vijay s
Director
44

Contact Center Training

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All

News

AmaWaterways now offers increased booking and client support to Aussie and Kiwi advisors via a dedica
March 18, 2024 9:16 PM
 66 
AI-powered contact center solutions help expedite customer support and automate tasks for water distr
March 18, 2024 2:54 PM
 97 
The You Are Not Alone (YANA) charity has announced that it will launch its new live mental health hel
March 14, 2024 4:15 AM
 206 
The Sharjah Economic Development Department (SEDD) organised a training programme entitled "Designing
March 13, 2024 10:04 PM
 195 
TTEC Holdings, Inc. (NASDAQ: TTEC) announced it has been certified as a Great Place to Work® in 14 co
March 13, 2024 5:26 PM
 148 

Executive Interviews & Papers

Can an agent be hired for a call center role without an interview, and still provide good service? Sp
February 23, 2024 5:00 AM
 1114 
A new Verint study reveals only 10 percent of contact center leaders believe telephony will have an i
February 16, 2024 5:00 AM
 676 
The role of IT outsourcing in the software development sector has significantly evolved. It's no long
February 14, 2024 5:00 AM
 642 
Venturing into international markets is an exciting but challenging prospect for BPO companies. Focus
February 9, 2024 5:00 AM
 1151 
Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous en
February 7, 2024 5:00 AM
 584 
Submit Editorial

Group Contacts

Sharon Price ContactCenterWorld
(Verified Admin)
Martina Smilovska ContactCenterWorld
(Verified Admin)
Get Listed

Sponsors

# ContactCenterWorld

ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
www.contactcenterworld...
(view more)
 23

Company Blogs

Close Window
We all know ContactCenterWorld.com is the place to meet and network with like minded professionals i...
December 2, 2021 7:19 PM
Close Window
For those interested in the most prestigious awards in the Contact Center World, we have a special o...
November 26, 2021 2:27 PM
Close Window
This Monday we met with members in Turkey in a joint event with Alotech/Call Center Studio  who...
November 25, 2021 4:55 PM
Close Window
Team members from ContactCenterWorld.com took a stand/booth at Call & Contact Centre Expo in Lon...
November 24, 2021 3:19 PM
Close Window
These days it seems like all anyone can talk about is the Coronavirus. As it continues to affect sch...
March 20, 2020 5:00 AM
Close Window
In a recent webinar we explored the differences between Sugar Enterprise and Sugar Sell and Serve, s...
March 3, 2020 5:00 AM

Tips

No Editorial Records

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 30399 
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =