Training Group

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

Group Contacts
Tyler Zawacki contactcenterworld.com
Gregory PetitBon Blue Cross Blue Shield of Rhode Island
Raj Wadhwani ContactCenterWorld.com
Sharon Price ContactCenterWorld.com
Chinagozi Daniel PalmNet Consult Ltd
Rebecca Huang Contact Center Capability Maturity Model Institute
Grace Heny Contact Center Indonesia
Showing 1 - 8 of 1811 items

Sponsors

Get Listed
TopPlace2Work
The TopPlace2Work survey program enables businesses of any size to get unbiased statistical informat...
(view more)

www.topplace2work.com
 

News

Submit News
AT&T to Hire 140 Workers at East Park
For the next few months, AT&T officials have announced they will hire 20 people per month until they...
New York's 911 Emergency Call Center Suffering Shortage of Operators
Mandatory overtime has been imposed to make up for the shortfall. After calls ring six times, they a...
County Struggles to Prepare for Call Center
San Joaquin County readies to take on influx of Medi-Cal recipients
8 Northeastern Indiana Counties form 911 Consortium for Backup
Authorities in northeastern Indiana are forming a consortium that would allow one county to take ove...
Top Performers in Asia Pacific Best Practice Conference Lineup
Senior contact center professionals from all over Asia Pacific will be attending the 8th annual Top ...
Showing 1 - 5 of 260 items

Executive Interviews & Papers
Mexico Rises in BPO with India’s Annual Economic Outlook
India's annual economic report showed a 10% loss over the last 5 years in Business Process Outsourci...
Legazpi City Vows to Produce Manpower Needs for BPO Industry
This city will live to its name as a “feeder” of highly qualified manpower to the country’s business...
Smarter People Needed for Call Center Jobs
Only five out of one hundred applicants hired in BPO industry
Money and Your Contact Center!
We asked "If you had unlimited funds to spend in your center and you had full control of how those f...
Showing 1 - 4 of 220 items
Submit Editorial

Forum Postings

View All Forums
What speaking opportunity are there in North America
I am looking to return to America to do a series of talks on impact of training, is there someone ru...
Training ROI - What Formulaes are out there?
Training ROI - What Formulaes are out there?
Q. What is the best for trainers : laptop or desktop ?

Hi colleagues,

I would use your help as a training specialist and contact centers manager.I curren...
Few Training Related
Getting the WFM folks into the classroom
From a workforce management and operations perspective, it&...
Showing 1 - 4 of 94 items
Start a New Topic

Members Online
Jim Dietrich Microsoft
Tyler Zawacki contactcenterworld.com
Chyntia Arthaviena Bank Mandiri
Gregory PetitBon Blue Cross Blue Shield of Rhode Island
John Ruby GCOM (Global Communications Network Systems)
Raj Wadhwani ContactCenterWorld.com
Zeineb Kadri Connecting Business Services
Connie Marinaccio Loyalty One
Rob Cipoletti Bloomberg
Julie Tartaglia Accenture
Wasif Balouch PizzaHut
Sharon Price ContactCenterWorld.com
Chinagozi Daniel PalmNet Consult Ltd
Frank Meehan eResource Planner Inc.
Iwan Djunaedi PT. INFOMEDIA
Marina Sitinjak Directorate General of Taxes
Brian Halley Affinion Group
Showing 1 - 20 of 51608 items

Newsletter Registration