Utilities Group

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

Group Contacts
Sarah-Jane Heber-Hall Computertel Ltd.
Tyler Zawacki contactcenterworld.com
Bridgett Oldman Optus Inc
Raj Wadhwani ContactCenterWorld.com
Kern Carson NETCAST BPO Services
Abduselem Mohammad international commercial bank
Showing 1 - 8 of 2134 items

News

Submit News
Dish Network to Hire 90 at Hilliard Call Center
Dish Network plans to hire 90 full-time customer-service representatives for its call center in Hill...
Top Performers in Asia Pacific Best Practice Conference Lineup
Senior contact center professionals from all over Asia Pacific will be attending the 8th annual Top ...
Top Performers in Europe, Middle East & Africa Best Practice Conference Lineup
Senior contact center professionals from all over Europe, Middle East & Africa will be attending the...
Suit over Outsourced REU Call Center Poised to Move Forward
A lawsuit to stop the outsourcing of Redding Electric Utility’s customer service department is likel...
Utilities Firm Approves Contracts to Improve Call Center Services
The Commonwealth Utilities Corp. has inked an agreement with telecommunications company IT&E to impr...
Showing 1 - 5 of 175 items

Executive Interviews & Papers
Who's GOOD and Who's BAD at Customer Service?
We asked members to share their thoughts!
Series on Customer Service That WOW'd Members (part 2 of 2)
We asked "Can you recall a really good experience recently - where you were WOW'd by the service you...
2 Part Series on Customer Service That WOW'd Members
We asked "Can you recall a really good experience recently - where you were WOW'd by the service you...
Money and Your Contact Center!
We asked "If you had unlimited funds to spend in your center and you had full control of how those f...
Showing 1 - 4 of 96 items
Submit Editorial

Forum Postings

View All Forums
Customer Liaison
Looking for a call center? SkyCom is the answer! affordable rates, excellent quality and nearshore l...
Out- bound survey work
Looking for a call center? SkyCom is the answer! affordable rates, excellent quality and nearshore l...
Looking for a Call Center ?
Looking for a call center? SkyCom is the answer! affordable rates, excellent quality and nearshore l...
Start a New Topic

Members Online
Anna Megrabyan National Recovery Service
Abiola Fischer InterSwitch Limited
Aqeel Jatoi MCR Pvt. Ltd Franchisee of PizzaHut in Pakistan
Tyler Zawacki contactcenterworld.com
Beth Paglia Great West
Claudia Lazala BANCO BHD
Lebohang Masakale Equity Express
Michael DeSalles Frost & Sullivan
Sharon Price ContactCenterWorld.com
Sonia Rabone Magnetic North
Lajaun Case Staples
Sarah-Jane Heber-Hall Computertel Ltd.
Bridgett Oldman Optus Inc
Daniel Persuitte MassMutual
Kevin Hill Symon Dacon Ltd
Laura Collins contactCenterWorld
Marina Medic PLANet Systems Group
Showing 1 - 20 of 51539 items

Newsletter Registration