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Members' Directory : Company Profile : Atelka

Atelka

Atelka is an international company with its head office in Canada. Leading outsourcer for Contact Centers, Atelka serves a diverse customer base ranging from medium sized enterprises to large companies. The Proactivity to find new ways of contacting customers, the Flexibility for customers’ uniqueness and the proven reliability is what differentiates Atelka from the competition.

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		CEO (2)			COMMUNICATION AND MARKETING DIRECTOR
		DIRECTOR OF OPERATIONS (2)			MARKETING AND COMMUNICATION COORDINATOR
		VICE PRESIDENT OF MARKETING			VP CLIENT RELATIONSHIP MANAGEMENT

Winner in the Top Outsourcer Rankings:

	2009	Top Inbound Outsourcer By Number of Agents Serving Americas mid-size category (250 - 999 agents)
		Top Inbound Outsourcer By Number of Business to Customer Agents mid-size category (250 - 999 agents)
		Top Inbound Outsourcer By Percentage Growth of Sales Revenue mid-size category (250 - 999 agents)
	2009	Top Outbound Outsourcer By Number of Agents Serving Americas small-size category (less than 250 agents)

	2007	Top Blended Outsourcer By Number of Agents Serving Americas mid-size category (250 - 999 agents)
		Top Blended Outsourcer By Automated Call Handling mid-size category (250 - 999 agents)
		Top Blended Outsourcer By Number of Business to Customer Agents mid-size category (250 - 999 agents)