Rosen Plaza Hotel. Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Hard Rock Hotel, Resorts World, Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Intercontinental Hotel, Vienna The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Vdara Resort Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
Management consultancy currently based in Concon, Vina del Mar, Chile. Founded in 2008, it has had clients on three continents.
Specialises in the following areas: Business/Data/Competitive analysis, Management consulting, Business Intelligence, Contact centres, Inbound/Outbound marketing, Management Information Systems (MIS), Search Engine Optimisation (SEO), Social Media management, Web 2.0 Strategy, Reporting, Service strategy and Customer Relationship Management (CRM).