168Solution - Company Profile

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168Solution
168Solution is a leading Consulting and Training of Contact Center, with proven approach and experience in Contact Center for Inbound and Outbound, Voice, Email and alternate media Channels. Our focus is Processes and Operations Management with local and International Contact Center Knowledge and foot prints. Led by a recognized professional in the Indonesian Contact Center Industry around Asia Pacific bringing a 15 years of Contact Center experience to help clients in setting up and managing in-house and outsourced Contact Centers, also translating ISO Quality Management System to Contact Center dynamicBusiness Functions:
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Grace Heny
What a week in Orlando - surely will come back to meet all the ContactCenter pro
May 24, 2013 4:19:42 PM
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Grace Heny
Watching all the Harlem Shake of the presenter in the confrence ... make us really laughing ...
May 21, 2013 6:47:20 PM
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Grace Heny
Seminar on Government Call Center
May 18, 2013 11:13:00 PM
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Grace Heny
Call Center Handbook on the shelf
April 10, 2013 12:04:00 AM
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