BT - Company Profile

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BT
BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.Business Functions:
Outsourcing
Telecom

Industry Sectors:
Service Industry
Utilities
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Interviews, Research & Papers
Public Calls for Choice When Contacting Government
BT and Avaya research finds that people understand the need for efficiency but still expect flexibil...
Webchat Increasingly Effective Contact Centre Communication Channel
BT today announced the key lessons from research it has conducted into the latest communication chan...
Local Touch Should be Key to U.S. Banks’ Future Plans, Says Research
Research by Avaya and BT finds consumers want future interactions with financial services companies ...
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BT Expands Contact Center Portfolio With Cloud Contact Solution
BT expands its contact center portfolio for the U.S. The newest addition is a cloud-based IP contac...
Fight for Barrow Call Centre Jobs
September 1, 2010 -- A DEVELOPMENT agency fighting to save 52 Barrow jobs believes the town’s geogra...
Staff Campaign Begins to Fight Call Centre Closure
CALL centre workers have launched a fight to save their jobs.



August 26, 2010 -- The 52 membe...
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