EDITION:GLOBALNORTH AMERICACENTRAL & SOUTH AMERICAUK & IRELANDEUROPEMIDDLE EAST & AFRICAAUSTRALIA & NEW ZEALANDASIA
LANGUAGES:

Welcome
to ContactCenterWorld.com

Raj Wadhwani
President

President of Contact Center World
Tuesday, May 22, 2012
Learn the best practices in the industry from those who 'do the job' every day - click on Top Performers Conferences under conferences and events
OVER 129,000 MEMBERS

The Global Association for Contact Center Best Practices & Networking


Site Map
About this Site
Contact Us


 
 Pulse Survey

Global Benchmarking Study Promo

FEATURED SUPPLIERS
on ContactCenterWorld.com this week:

Global Benchmarking Study of Top Performers







Click on the company name for more details!


View:Folder:
Read:Page:
Order:Asc/Des:
To:CC:
Reply:Forward:
SearchP1:BCC:
Stack:
Error:
Convergys
 

Company Members

(173) 

1 - 3
Claire Fawcett
Strategic Planning Analyst
Convergys
Add Contact

Rick Seeley
Senior Manager Forecasting & Scheduling
Convergys
Add Contact

Howard Saresky
Senior Marketing Manager
Convergys
Add Contact

Name:
Email: *
Job:
* Required

 

Company Profile

 

Convergys Corporation is a global provider in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages. Convergys, a Fortune Most Admired Company for nine consecutive years, has approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio.

Login to update company biography
 
RSS Feed

Business Functions:
Outsourcing

Industry Sectors:
Service Industry
  
 

News

(98) 

1 - 2
Tucson Call Center Looking to Hire 200 New Reps
Convergys Corp. is hiring 200 people for its call center in Tucson and is planning a job fair next week.


Convergys Recruiting for 50 Positions in New Glasgow
Convergys is recruiting candidates for more than 50 full-time positions at its contact centre in New Glasgow.
RegisterView More
 
SubmitRead More
 

Interviews, Research & Papers

(26) 

1 - 3
Consumers Have Adapted to the 21st Century—Shouldn’t Your Customer Service Do the Same?
The post details how companies can implement and create a better customer service experience for its customers...


'Youths Make Great Call Center Workers'
Young people make great employees in call centers and other related services, an executive from the country's ...


Deploying New Optimization Technologies In The Contact Center
We asked 'What are some of the biggest mistakes managers make when deploying new optimization technologies in ...
SubmitRead More
 

News Board

(1) 

1 - 1
Kim Brown-Ice
Forum: Hot Opportunity with our Contact Center Analytics Team
Contact Center Performance Improvement Specialist   Dimension & Scope: The Contact Center Performance Improvem...
- view forum thread -
7/7/2011 1:00 PM EST






 

 

 





-Back To Top-

| Request Information from CRM & Contact Center Suppliers | About ContactCenterWorld |
| Advertise CRM & Contact Center Solutions | Link to this site |
| Submit CRM and Contact Center Content | Contact Us | Privacy Policy |
| Recommend this site to other CRM & Contact Center Professionals | Disclaimer |

©ContactCenterWorld.com 1999-2011
The Global Support Organization For Contact Center Professionals & the place for information on:
Contact Center Message Boards, Contact Center Software, Contact Center Trends, Contact Management, Cost per Call, CRM, Customer Interaction Management (CIM), Customer Measurement, Customer Satisfaction, Dialers, Disaster Recovery, Do Not Call (DNC), e-Learning, E-mail, e-support, Erlang, First Call Resolution, Headsets