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President of Contact Center World
Tuesday, May 22, 2012
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CosmoCom
 

Company Members

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Kathy Salt
Communications Specialist
CosmoCom
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Kevin Simms
Senior Marketing Manager
Enghouse Interactive
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Carol Brown
Operations Manager
CosmoCom
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Company Profile

 

CosmoCom, the global leader in Contact Center Consolidation 2.0, provides IP contact center technology for the largest and most complex enterprise requirements, consolidating multiple locations -- onshore, offshore, and home -- formal and informal agents, captive and outsourced operations, multi-channel, and multiple applications. Benefit from Consolidation 2.0 with CosmoCom technology deployed on premises or via top-tier service providers.

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News

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Sensée Selects CosmoCom to Power their Homeworking Service
CosmoCom extends Sensée’s innovative homeworking-on demand service, providing their clients with greater flexi...

Telesphere and CosmoCom Bring Advanced, Cloud-Based, Services to U.S. Businesses
Telesphere today announced a relationship with CosmoCom, part of Enghouse Interactive and a provider in cloud-...
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Interviews, Research & Papers

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How The Second Internet Revolution Will Change Customer Interaction
Ari Sonesh lists technologies that will be affected. Contact Centers in particular will have to change the wa...

The Next Wave: Video In Call Centers
Video will be the next big thing in call centers as it personalizes contact with a customer. It's all about se...

2005 Members' Choice Award Winners Commentary: Ari Sonesh - President And CEO, CosmoCom
Ari shares his thoughts as Members’ Choice winner for the Best Multi-Channel Solution – Best in EMEA.
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