Rosen Plaza Hotel. Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Hard Rock Hotel, Resorts World, Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Intercontinental Hotel, Vienna The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Vdara Resort Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
With 20.4 million customers, operations in 4 SEE countries and a successful track record, COSMOTE, OTE Group member, is among the strongest mobile operators in the region. The Group operates in Greece, where it is the leader since 2001, and is No1 in Europe in terms of performance and KPIs. COSMOTE is also present in Albania (AMC), Bulgaria (GLOBUL) and Romania (COSMOTE). With its state-of-the-art telecommunications network, end-to-end product portfolio, top quality servicing, and customer satisfaction as its main focus, COSMOTE returns its clients’ trust, by continuing its course with clear vision and one key promise: “Our world is you".