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DHL - Company Profile

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DHL
DHL is part of Deutsche Post DHL and is the Logistics Company for the world. DHL is the global market leader in the logistics industry. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics, and international mail services to its customers.

DHL's global network composed of more than 220 countries and territories and more than 300,000 employees worldwide, it offers customers superior service quality and local knowledge to satisfy their supply chain requirements.

DHL accepts its social responsibility by supporting climate protection, disaster management, and education.
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Tony Dsouza DHL
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Jeri Reid DHL Express
Erin Dow DHL
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Interviews, Research & Papers

Exclusive Interview With Nil Keskin Keles, Customer Interface Director - DHL EXPRESS TURKEY
We asked Nil's questions about 2012 - her priorities and tips.
Going Wrong With Customer Service
We’ve all had the pleasure of experiencing bad service at one time or another and it begs the questi...
Service Levels from Different Sectors
Everybody has their own definition of what great service is supposed to be, but if we want a straigh...
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Michael Byng
Had a blast at the America Conference. Thanks to Raj and crew. Congrats to all the winners. Looking forward to networking with my new friends.
June 26, 2012 7:17:35 PM
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Jeri Reid
ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #2 for Quality Auditor
June 22, 2012 12:00:00 AM
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Shari Beckerini
ContactCenterWorld - Top Ranking Performers Awards Americas 2011: Ranked #2 for Best Contact Center Support Professional - Workforce Planning
June 18, 2011 12:00:00 AM
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Carlos Ronceria
Business IT Customer Service Project Manager
March 1, 2011 4:02:00 PM
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