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ePLDT Ventus - Company Profile

Company Details

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ePLDT Ventus
ePLDT Ventus is a provider of offshore, cost-effective outsourcing solutions in inbound customer care and is one of the top 5 Philippine providers of customer interaction services. The company has seven call centers consisting of 5,000 call center workstations that provide outsource customer service solutions to Fortune 500 clients from the U.S., Canada, United Kingdom, and the Philippines.

The company provides a comprehensive contact center solution comprised of high quality, cost effective voice and back office customer transaction processing services. Standardized and customized training in processes, products and services, as well as superb English language skills and customer focus separate ePLDT Ventus from other vendors of these services.
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Business Functions:
Outsourcing

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Lance Paglierani ePLDT Ventus
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ePLDT’s CosmoCom-Powered Solution Drives SMART’s Customer Contact Centre
All-IP hosted solution reduces cost, improves care.   CosmoCom announced today that the 1,200-seat c...
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