Rosen Plaza Hotel. Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Hard Rock Hotel, Resorts World, Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Intercontinental Hotel, Vienna The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Vdara Resort Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
ePLDT Ventus is a provider of offshore, cost-effective outsourcing solutions in inbound customer care and is one of the top 5 Philippine providers of customer interaction services. The company has seven call centers consisting of 5,000 call center workstations that provide outsource customer service solutions to Fortune 500 clients from the U.S., Canada, United Kingdom, and the Philippines.
The company provides a comprehensive contact center solution comprised of high quality, cost effective voice and back office customer transaction processing services. Standardized and customized training in processes, products and services, as well as superb English language skills and customer focus separate ePLDT Ventus from other vendors of these services.