Eptica - Company Profile

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Eptica
Eptica is a provider of e-crm software solutions enabling e-business orientated companies or companies who want to take full advantage of their web site, to create, develop and manage in real-time their relationships with their clients, suppliers or partners via the Internet.
Business Functions:
CRM

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Interviews, Research & Papers
UK Insurers Struggle to Deliver Online Customer Experience
Study uncovers growing chasm between best and worst insurers across the web, email and social media ...
Father Christmas Scores Above Average for Customer Service
Eptica’s analysis of the customer service provided by Father Christmas has found that while he is cu...
Retail Customers Facing Email Black Hole This Christmas
Study uncovers growing chasm between best and worst online retail customer experience
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