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MassMutual
 

Company Members

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Rebecca Holmes
Customer Service Representative
MassMutual
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Dawn Fisher
Associate Director
MassMutual
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Megan DiLisio
Consultant
MassMutual
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Company Profile

 

Founded in 1851, MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The company has a long history of financial strength and strong performance, and although dividends are not guaranteed, MassMutual has paid dividends to eligible participating policyholders every year since the 1860s. With whole life insurance as its foundation, MassMutual provides products to help meet the financial needs of clients, such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. In addition, the company 19s strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives.

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News

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Awards Demonstrate Customer Service Excellence in MassMutual Call Centers
Massachusetts Mutual Life Insurance Company (MassMutual) was ranked among the top in seven separate categories...


MassMutual Retirement Services Call Center Receives Top Rankings
MassMutual Retirement Services always has a focus on continuous improvement.
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Interviews, Research & Papers

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Customer Service - Better or Worse?
More members have their say!


Customer Service - Better or Worse Than Say 5 years ago?
Members share their thoughts!


Customer Service VS Loyalty
What will make a customer stay with a company? Is it loyalty to the supplier, or the customer service you rec...
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News Board

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2011: Ranked #2 for Best Incentive Scheme
11/5/2011 EST


ContactCenterWorld - Top Ranking Performers Awards Americas 2011: Ranked #2 for Best Contact Center
6/18/2011 EST


ContactCenterWorld - Top Ranking Performers Awards Americas 2011: Ranked #2 for Best In Customer Service
6/18/2011 EST






 

 

 





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