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OnBrand24
 

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Doug Black
PR/SEO Specialist
OnBrand24
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Mark Fichera
Ceo
OnBrand24
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Company Profile

 

We are a Massachusetts call center services provider serving clients in the Boston area, New England and nationwide. For 30 years, OnBrand24 has delivered domestic, 24/7 outsourced telemarketing, telesales, inbound order processing, help desk, outbound B2B lead generation and appointment setting. Our mission: Enhance the customer service and sales revenue of our clients and lower their business costs.

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Case Studies

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Sappi Fine Paper
"R&R" usually means Rest & Relaxation – but when it comes to the call center services OnBrand24 provides for S...
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News Board

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Mark Fichera
Hospital Call Center Manager: "You Guys Made a Night-and-Day Difference"
Jan. 3, 2012 --  It’s been over a year since we signed on as the outsourced call center for a large, regional...
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1/4/2012 2:08 PM EST

Mark Fichera
Customer Service Is Important... But "CE" Is Everything
Leading marketing strategists are embracing a powerful new concept: “Customer Experience,” or CE. CE elevat...
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9/28/2011 10:38 AM EST

Mark Fichera
Why “Time-on-Task” Customer Service Makes So Much Sense
The last thing businesses can afford is to pay for services not rendered.  Yet it’s amazing how many sales ma...
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3/1/2011 10:41 AM EST






 

 

 





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