Rosen Plaza Hotel. Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Hard Rock Hotel, Resorts World, Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Intercontinental Hotel, Vienna The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Vdara Resort Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
OpenSpan provides technology and services that improve, accelerate and measure software- and data-driven work on the desktop, driving performance in front-office and back-office environments. A Better Way to Manage™ solutions including OpenSpan Desktop Analytics, captures all desktop activity to measure worker performance and work outcomes. Organizations then use OpenSpan’s Better Way to Work™ solutions including OpenSpan Desktop Automation to build and implement user process improvement or process automation solutions across enterprise applications. For information, visit www.openspan.com.