Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Lisbon, Portugal The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2014
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.