Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Lisbon, Portugal The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2014
Thomas L. Cardella & Associates offers a unique combination of experience and expertise in the ability to manage a variety of inbound, outbound, email, and web chat programs. As a 100% employee-owned company, they are committed to driving increased client ROI on every customer contact program, whether sales, service, or lifecycle management. Thomas L. Cardella & Associates is listed as the 21st largest contact center in the world and is PCI Compliant and SAS 70 certified. In just over four years, the company has grown to four locations in the state of Iowa: Cedar Rapids, Coralville, Keokuk, and Marshalltown, and one location in El Paso, Texas, with more than 900 employees. Thomas L. Cardella & Associates provides services in English and Spanish and ranks on the 2011 Inc 500 list of fastest-growing private companies in the United States.