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Raj Wadhwani
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Tuesday, May 22, 2012

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on ContactCenterWorld.com this week:

Global Benchmarking Study of Top Performers

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TRG Customer Solutions

Company Members

(7)

1 - 3

Craig Edwards
Sales and Marketing Executive
VXI Global Solutions

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Syed Masood Ibrahim
Operations Supervisor
TRG Customer Solutions

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Mohammed Malik
VP - Marketing and Business Development
TRG Customer Solutions

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Company Profile

TRG experts create brand-centric programs that can change the way your customers think about and act toward your product or service. We offer onshore, offshore, near-shore, and blended solutions. All are built on a common platform and training approach. And all are designed to help you maximize value without sacrificing consistency. TRG analytics and reporting services help you achieve your business goals and drive continued success. Our commitment to partnership with your company makes us more than an outsourced operational services provider. TRG Customer Solutions can serve as a strategic extension of your organization by offering effective ideas that supplement your in-house expertise.

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Business Functions:
Outsourcing

News

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Hampton Call Center Laying Off 371 Workers

A Florida company is laying off 371 employees at a Hampton call center, a little more than a year after the st...

Hampton Call Center to Axe 371 Jobs

Early last year, Gov. Bob McDonnell announced that Virginia officials had persuaded a call center to stay in H...

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Winner in the Top Outsourcer Rankings:

	2007	Top Blended Outsourcer By Number of Agents Serving EMEA large-size category (greater than 1000 agents)
		Top Blended Outsourcer By Number of Business to Business Agents large-size category (greater than 1000 agents)
		Top Blended Outsourcer By Email Volume large-size category (greater than 1000 agents)
		Top Blended Outsourcer By Percentage Growth of Sales Revenue large-size category (greater than 1000 agents)
	2007	Top Outbound Outsourcer By Number of Agents Serving Americas large-size category (greater than 1000 agents)
		Top Outbound Outsourcer By Number of Agents Serving EMEA large-size category (greater than 1000 agents)
		Top Outbound Outsourcer By Automated Call Handling large-size category (greater than 1000 agents)
		Top Outbound Outsourcer By Number of Business to Business Agents large-size category (greater than 1000 agents)
		Top Outbound Outsourcer By Number of Business to Customer Agents large-size category (greater than 1000 agents)
		Top Outbound Outsourcer By Email Volume large-size category (greater than 1000 agents)
		Top Outbound large-size category (greater than 1000 agents)