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Raj Wadhwani
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President of Contact Center World
Tuesday, May 22, 2012
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Company Members

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Stacey Saunders
Research & Strategy
Verizon
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Maureen Barnett
Resource Manager
Verizon
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Stephen MacMaster
Project Manager
Verizon
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Company Profile

 

Meeting challenges of your extended enterprise: For enterprises and government agencies around the world, like yours, we are a provider of global IT, security, and communication solutions, with one of the world’s most connected IP networks. We combine our broad range of strategic solutions, services, and expertise to help some of the world's largest organizations - including 96% of the Fortune 1000 - and governments - meet the challenges of their increasingly extended enterprises.

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News

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Verizon Technology Helps Organizations Dial Down Hold Times
New Voice Call-Back Solution Improves Customer Experience

Verizon to Lay Off 814 Employees
Verizon has notified the state that it will permanently lay off 814 employees at its Bellevue call center by J...
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Steven DeCristofaro
Forum: Customer complaints and escalations
Looking to benchmark the % of: total escalations divided by the total number of calls taken in a Call Center. I hav...
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4/14/2011 5:06 PM EST






 

 

 




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