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Thing5 - Company Profile

Company Details

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Thing5
Thing5 provides hoteliers with powerful, modern solutions that enable unparalleled control over the voice channel. Thing5’s fully integrated technology and business process solutions streamline operations, enhance revenue and reduce costs. Thing5 has been providing its next-generation voice solutions for the hospitality industry since 2005 and has services deployed at over 4,000 hotels worldwide.
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Business Functions:
Outsourcing

Industry Sectors:
Service Industry
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Robert Campbell Thing5
Anne Watling Virtual Agent Services
Japheth McKinney Thing5
Megan McLean Virtual-Agent Services
Duska Graham Virtual-Agent Services
April Hatfield Virtual-Agent Services
Member Virtual-Agent Services
Yvette Robichaud Virtual Agent Services
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Interviews, Research & Papers

2010 Industry Champions - Exclusive Interview With Robert Campbell from Virtual Agent Services
We asked our national champions around the world some questions about the industry and their ideas a...
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Invest NB Defends Failed Bathurst Call Centre Investment
No taxpayer money lost on Thing5 venture, officials tell legislative committee
Thing 5 Expands in U.S. After Axing Bathurst Call Centre
Call centre sector hurt by 'Buy-American' policies and high Canadian dollar
Virtual-Agent Services Closing Bathurst Call Centre
Alward government offered financial assistance in February
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Trish Ross
ContactCenterWorld - Top Ranking Performers Awards World Finals 2011: Ranked #3 for Best Contact Center Support Professional - Workforce Planning
November 5, 2011 12:00:00 AM
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Trish Ross
ContactCenterWorld - Top Ranking Performers Awards Americas 2011: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
June 18, 2011 12:00:00 AM
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Victoria Marquis
Forum: Coaching
April 3, 2011 10:28:00 AM
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Japheth McKinney
Forum: Quality Call Monitoring
January 15, 2011 3:05:00 PM
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