Welcome to the No.1 Rated Contact Center Industry event for the entire region of Europe, Middle East & Africa!
- It's like a MASTERCLASS on Contact Center Best Practices in 3.5 days!
... attend the entire event and get your Certificate in Contact Center Best Practices!
Hear presentations from:
What You Will Learn
The event includes the following tracks:
... a full program designed to help any contact center professional learn more and become more valuable to their company!
and remember this is the contact center world's most highly rated event - a whopping 98% of delegates say they would recommend it!
Who Should Attend?
The event is ideal for:
... Anyone who either runs, sells to or supports contact center / customer service operations.
NOTE: Everyone pays the same - unlike some events where those who sell solutions pay more, we treat everyone the same!
The final agenda will be published soon, however here is a summary - Its a MASTERCLASS in Contact Center Best Practices!
If you sell hardware, software or services to contact centers and would like to be a sponsor of any of our events, or our Industry Awards, please visit this link for details.
Sponsorship opportunities are limited and the sooner you sign up the more value you will receive
So book NOW!
Tickets are available NOW at this link and are priced as follows:
Full ticket = 3.5 days of conference. Premium includes Full + Gala Awards
Consider Corporate Membership for tickets- Options include Conference tickets and MASSIVE discounts - click here for details
Other Events for 2016
Perfect for those who want to get insights from other parts of the World and / or have colleagues in those regions looking for Best Practice Ideas, Amazing Networking, Benchmarking and Improving Business Performance!
The event is filled with amazing networking activities that are both fun and educational. Hear from others as they share their ideas on how to tackle problems/challenges you may be facing
Plus join us for fabulous networking activities to help you make amazing lifelong contacts
And it does not stop there!
We make sure you are able to connect with every other delegate after the event through our networking tools - for example you can send/receive messages from other delegates and, when you are both online, also start a live chat .... all on the ContactCenterWorld.com website!
Tools to Help You Get More Out of the Event
Certificate in Contact Center Best Practices!
Attend the event and you could qualify for this prestigious annual certificate to show off your knowledge. Add a logo to your LinkedIn profile and email to show off your professional status!
Ready made network of around 200 professionals
We will make sure you are networked with delegates from the event so you can stay in touch post the event using our fantastic online chat and messaging tools!
Free Online workbook to save your notes online
Who Typically Attends?
Top professionals from the region including those within the following sectors:
This event attracts delegates from all over the region - its probably the most multi-national event in Europe, Middle East & Africa!
Typically we attracted delegates from;
This is a major international event with amazing networking. Please use the link below to confirm your place
Contact Center Visits!
Looking for a custom tour on your travels?
Bring a Team - Special Group Discounts
Have a team of 3 or more who will benefit from this great event?
We can offer group discounts or special incentives - ask us about Corporate Membership!
Need Help to Sell the Event to your Boss?
When it comes to this event, sometimes you need a little extra help to persuade your boss this is a really worthwhile investment in your time and the corporate funds.
Remember, this is perhaps the fastest way to learn best practices and if you can take a few ideas back that will help your center, it can pay for itself many times over!
We have a dedicated page with information to help you at this link
Habla Espanol? Türkçe konusun?
We offer translation equipment to rent for groups of 4 or more so you can bring along staff members who may not understand English (all sessions in English). Details here
We work with the venue to offer special rates to delegates - often better than any travel agent will offer you so make sure you book through us nice and early! We also work with the venues to offer discount rates a few days before and after the event so you can spend some R&R time there!
Do I need a visa? Click Here
Visa letters (if required) are available when you confirm details for each ticket holder.