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SUPPORTING PARTNERS
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The industry is very supportive of this
unique conference series - see their words of encouragement below and attend a
conference near you!
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Association of Call Centers and
Outsourcing Pakistan
(Pakistan) |
Asociacion Colombiana de Call
Centers
(Colombia) |
Australian Direct Marketing
Association
(Australia) |
Asociacion Internacional de Servicio
al Cliente A.C.
(Mexico) |
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American Teleservices Association
(USA) |
Business Process enabling South
Africa
(South Africa) |
Canadian Call Management Association
(Canada) |
ContactCentres.be
(Belgium) |
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“CCIA
will and continues to support and acknowledge the leading edge work done by
ContactCenterWorld.com. Its objectives are closely aligned to CCIA's and as
such members, sponsors and network groups of the CCIA will, no doubt find
immense benefit in any event ContactCenterWorld.com hosts or is involved in.”
~ SVP Direct Marketing, Call Centre Industry Association of Thailand |
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Call Center Industry Association
(Thailand) |
Customer Contact Management
Association Australia
(Australia) |
CCMWorld Group
(China) |
The China DMA
(China) |
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Call-Center & CRM Association
(China) |
Customer Relationship Management
Association
(USA) |
Hong Kong Call Centre Association
(Hong Kong) |
Japan Telemarketing Association
(Japan) |
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“The
American Teleservices Association (ATA) is pleased to support
ContactCenterWorld.com’s exciting 2008 World Awards! Mutually beneficial
partnerships are essential to the success and continued growth of the
Teleservices industry”
~Manager, Member Communications,
American Teleservices Association |
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Professional Planning Forum
(UK) |
International Customer Service
Association
- Toronto Chapter
(Canada) |
Associacao Portuguesa de Contact
Centers
(Portugal) |
Instituto Mexicano de Teleservicios
(Mexico) |
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Society of Workforce Planning
Professionals
(USA) |
Institute of Customer Service
(UK) |
Federation of European Direct and
Interactive Marketing
(UK) |
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“The
Customer Contact Management Association of Australia – Asia Pacific, Peak Global
Body for this region is immensely proud to be announcing the Australian winners
in the
prestigious
2007 Best in the World Contact Centre Awards.
An amazing event likened to the Oscars. This year’s event was in
the USA – Las Vegas, Nations from all over the world competed for the
esteemed awards and titles in 11 categories, after rigorous assessment.
9 countries from the USA, UK, Asia, Europe and Australia made it to the
winning list, similar to the Olympics of the Contact Centre industry
with Gold, Silver and Bronze categories.
True to form Australia took 3 prestigious awards that has left us all
feeling proud of the delegates who have represented us all so well – The
National Australia Bank awarded Silver for the Best Contact Centre
(250+agents), Marketcom Australia awarded Gold for Best Outbound
Campaign, Mr. Steve Collier from the National Australia Bank (GM Direct
Sales and Services NAB) awarded Gold for
Best Contact Centre
Leader in the World!
Please join the CCMA in congratulating these fine ambassadors and
keeping Australia’s Contact Centre Industry up there with the best and
in these
winning
cases better!
Congratulations, and well deserved;
we are proud of you all!!”
~ CCMA Committee
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