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Contact Us

Send a message or comments to:

Raj Wadhwani
President
ContactCenterWorld.com
Members Option:
Send Message

Email Option:
rajw@contactcenterworld.com

Reporting Website Errors
If you experience a challenge with any aspect of the website please let us know so we can investigate. It would help if you could provide the following information when reporting any errors:

  • The page you were visiting (copy the website URL - address in the browser)
  • If you were logged in and, if so, your username for the website
  • The web browser you are using i.e. Internet Explorer, Safari etc and version (this can be found usually by checking the 'about' link on your web browser)
  • The version of windows or Mac software you are using
  • The device you were using i.e. PC, iPad, Android smartphone
  • Explain what you were trying to accomplish and how the problem can be recreated

Please send these details with any screenshots to us for review. Please send to rajw@contactcenterworld.com

Suggestions to enhance our services to you
We welcome ideas on how we can enhance our services for you and other members.

General Feedback
Please let us know what you think of ContactCenterWorld.com and our services - what you like and where we can improve.

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Telephone & Fax

ContactCenterWorld.com (North America) Inc.

  • Tel: +1 (807) 624 2080
  • Fax: +1-888-624-9178 / +44 (0)208 588 5440

When you call our offices you will be greeted by our automated system and asked to select one of the options available. If you know the extension of the person you are trying to reach enter it when prompted.


Mailing Address
Please send all correspondence to our corporate headquarters in North America:

ContactCenterWorld.com (North America) Inc.
1020 Dawson Road, Suite 305
Thunder Bay
Ontario Canada
P7B 1K6

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ContactCenterWorld.com 1999 - Present The Global Support Organization For Contact Center Professionals & the place for information on:
IVR, Knowledge Management (KM), Metrics, Multimedia Contact Center, Offshore Outsourcing, On Hold, Outsourcing, Predictive Dialers, Quality Monitoring, Recruitment, Self Service, Speech Recognition, Telemarketing, Virtual Contact Center, VoIP, Web Chat, Work at Home, Workforce Management