ContactCenterWorld - Definition
Real-time adherence tools available with many of today’s workforce scheduling applications can help by automatically alerting managers when agents are out of compliance. This makes it possible to flag minor lapses before they turn into major crises.
ContactCenterWorld.com Search Results:
Your search for "Real-Time Adherence" returned >> 10 published editorial records
|Personal Profiles: Showing 1 to 1 of 1|
|Juan Carlos Sanchez||Monday, October 15, 2012|
|News: Showing 1 to 3 of 9|
|RIAS Insurance Deploys New Contact Centre Workforce Management Solution||Tuesday, July 03, 2012|
|Intuate Group Announces Noble Systems' Updated Workforce Management System||Wednesday, February 16, 2011|
|Noble Systems Releases Updated Workforce Management System||Thursday, November 25, 2010|
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