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Phrase:Real-Time Management
Definition:
Using queue levels to judge staff numbers and manipulate scheduling. This technique can be utilized to maximize profitability and efficiency of the organization.
ContactCenterWorld.com Search Results:
Your search for "Real-Time Management" returned >> 6 published editorial records
| Executive Interviews: Showing 1 to 1 of 1 | ||
![]() | Denise Kellar from West Corporation | Thursday, January 20, 2011 |
| News: Showing 1 to 3 of 5 | ||
![]() | Brookdale Selects RealPage Senior Contact Center | Tuesday, March 05, 2013 |
![]() | Primerica Selects Avaya Customer Experience Interaction Management | Thursday, October 25, 2012 |
![]() | Noble Systems Introduces Web Reports Tool | Friday, August 24, 2012 |
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