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Phrase:Case Based Reasoning

Definition:

An approach to problem solving that uses past technical experiences to aid in solving current problems.


ContactCenterWorld.com Search Results:

Your search for "Case Based Reasoning" returned >> 7 published editorial records

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eGain Featured in KMWorld’s “100 Companies that Matter in Knowledge Management” Friday, April 13, 2012
EGain Applications To Be Implemented By Canon U.S.A.Thursday, July 14, 2011
EGain Inducted Into KMWorld’s 2011 “Hall of Fame”Wednesday, May 04, 2011

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