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Phrase:Headset

Definition:

An effective tool used by the agent to communicate with the customer without needing the use of a hand held phone.

ContactCenterWorld.com Search Results:

Your search for "Headset" returned >> 61 published editorial records

Articles: Showing 1 to 1 of 1
	The Ideal Skill Sets to Look for in a Trainer!	Wednesday, April 22, 2009

Personal Profiles: Showing 1 to 3 of 5
	K Ambedkar	Monday, April 22, 2013
	Megan Allen	Monday, April 22, 2013
	James Sellers	Friday, April 19, 2013

Industry Research: Showing 1 to 3 of 3
	Calling Time on Old-style Call Centres	Wednesday, February 27, 2013
	Increased Retention Within Reach for Modern Contact Centers	Wednesday, May 02, 2012
	Headset Brand Expects Boost from BPO Sector	Thursday, March 08, 2012

News: Showing 1 to 3 of 52
	Plantronics Announces Contextual Intelligence Integration	Wednesday, April 10, 2013
	Call Centre Jobs Go to Prisoners at Dillwynia Jail in Sydney	Monday, March 11, 2013
	VXi Corporation Revolutionizes Unified Communications	Wednesday, February 13, 2013

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