ContactCenterWorld - Search Results
Your search for "first call resolution" returned >> 89 published editorial records
|Benchmarking Statistics: Showing 1 to 1 of 1|
|Help Desk Survey - Which is more important First Call Resolution or Customer Satisfaction?||Monday, October 18, 2010|
|Articles: Showing 1 to 3 of 9|
|First Call Resolution - Top Priority?||Tuesday, December 14, 2010|
|Measuring Service Levels - How Should You Do It In Your Center?||Wednesday, May 19, 2010|
|First Call Resolution: It's Time to Get Serious||Monday, April 26, 2010|
|Case Studies: Showing 1 to 1 of 1|
|Pitney Bowes||Tuesday, May 05, 2009|
|Executive Interviews: Showing 1 to 3 of 11|
|Key Data To Watch in Your Center!||Wednesday, March 21, 2012|
|The No.1 Priority In Your Center in 2012||Sunday, March 18, 2012|
|Exclusive Interview With Jack Gwynne, COO - Call Center Science||Wednesday, March 07, 2012|
|Industry Research: Showing 1 to 2 of 2|
|Business Impact of Intraday Management Programs within Contact Centers||Monday, August 27, 2012|
|Du Launches First Report on Customer Satisfaction||Tuesday, April 10, 2012|
|News: Showing 1 to 3 of 65|
|GSIS Bacolod Pilots 24/7 Contact Center in Visayas||Monday, April 29, 2013|
|Birch Communications Contact Center Achieves Certification as a Center of Excellence||Friday, April 26, 2013|
|Lincoln Financial Group Achieves Certification as a Center of Excellence||Friday, April 19, 2013|
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