Your search for "self service" returned >> 391 published editorial records

Benchmarking Statistics: Showing 1 to 1 of 1
	Help Desk Survey - What are your primary reasons for deploying an IVR/speech recognit...	Monday, October 18, 2010

Articles: Showing 1 to 3 of 20
	Three Strategies to Ease Vacation Planning Woes	Tuesday, September 18, 2012
	2012 Best in Asia Pacific Announced	Sunday, July 15, 2012
	2012 Best in Europe, Middle East & Africa Celebrate With A-list Stars at Amazing Gala	Sunday, July 01, 2012

Case Studies: Showing 1 to 3 of 4
	iRely	Thursday, December 06, 2012
	Vertex India	Monday, April 25, 2011
	Vocantas	Wednesday, December 09, 2009

Executive Interviews: Showing 1 to 3 of 16
	2012 Customer Service Feature - Exclusive Interview With Michael Shrader, SVP, Strate...	Sunday, April 29, 2012
	Speech Technology & Contact Centers - Good or Bad?	Tuesday, April 10, 2012
	10 Questions for industry professionals - Part 2	Sunday, November 13, 2011

Personal Profiles: Showing 1 to 3 of 3
	Tunca Meric	Tuesday, April 30, 2013
	Sue Waller	Wednesday, February 20, 2013
	ceyda koc	Wednesday, June 02, 2010

Industry Research: Showing 1 to 3 of 31
	Happy Customer Service Agents Positively Impact Customer Experience	Friday, March 15, 2013
	Companies Frustrated by ‘Fake Clouds’	Thursday, February 14, 2013
	Social Media Best Used for 'Damage Control' by Call Centers	Tuesday, January 22, 2013

News: Showing 1 to 3 of 316
	Latvenergo AS Enhances Customer Service With Oracle	Thursday, April 25, 2013
	BGL Group Invests in Speech Recognition Technology from Sabio	Monday, April 22, 2013
	KANA Launches Omni-Channel Customer Service Suite	Friday, April 19, 2013

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