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Workforce Management
Workforce Certification
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Your comments on this item:

AuthorPost

Dominic Novak

I am interested in getting my Workforce Team certified as well as following best practices.

Wednesday, May 30, 2012 1:06 PM EST

Responses
AuthorPost

Doug Casterton

Hi Dominic, I am bringing something like this to APAC. You are a out of my geographic however perhaps there might be something I can do for you. Let me know. Doug

Wednesday, August 08, 2012 8:40 AM EST
AuthorPost

Raj Wadhwani

Nick - take a look at this - we can issue a certificate in contact center best practices
http://www.ContactCenterWorld.com/conferences

- you hear best only best practices from Americas best.

Saturday, June 02, 2012 8:15 AM EST
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