| Workforce Management|
|View All Forums||Reply||Subscribe||Bookmark / Share|
Do any methods exist to predict/forecast incoming volume of sms?
What is a practicable way if you have to forecast this volume manually?
Does someone have any experices or can give me further hints to find out how to do forecasting for sms?
Thx in advance,
|Tuesday, February 21, 2012 8:37 AM EST|
|Reply||Subscribe||Bookmark / Share|
ContactCenterWorld.com Forums © 2000-13 ContactCenterWorld.com