Forum

Workforce Management

Forecasting sms conversations

View All Forums

Bookmark / Share

Author

Post

Martin Diegel

Do any methods exist to predict/forecast incoming volume of sms?

What is a practicable way if you have to forecast this volume manually?

Does someone have any experices or can give me further hints to find out how to do forecasting for sms?

Thx in advance,
Martin

Tuesday, February 21, 2012 8:37 AM EST

Responses

Bookmark / Share

Members Online

« Previous Next »

Tyler Zawacki Canada

contactcenterworld.com

Jim Dietrich United States

Microsoft

James Wilson United States

AVOXI

Rahmat Rahmat Indonesia

Directorate General of Taxes

Aqeel Jatoi Pakistan

MCR Pvt. Ltd Franchisee of PizzaHut in Pakistan

Lisa Xu Avidian Technologies

Teresa Jose Portugal

Altitude Software

Michael DeSalles United States

Frost & Sullivan

Yuka Terauchi Japan

SOFTBANK TELECOM Corp.

Bridgett Oldman United States

Optus Inc

Yumi Yamashita Japan

SUNSTAR Inc.

Wally MacTavish Canada

Dan Eckersley United States

IHG

Masahiro Takayama Japan

Softbank Mobile Corp.

Edwin Oka Arifianto Indonesia

Bank Mandiri

Joseph Cueto Philippines

SPi Global

Chyntia Arthaviena Indonesia

Bank Mandiri

Toshimitsu Kikuchi Japan

SMBC Nikko Securities Inc.

Michael McBride Australia

iiNet

John Ruby

GCOM (Global Communications Network Systems)

Showing 1 - 20 of 51583 items

Job Title:		(Display this on the Forum)
Company:		(Display this on the Forum)

Neither the Administrators of these forums, or the Moderators participating, are responsible for the privacy practices of any user. Remember that all information that is disclosed in these areas becomes public information and you should exercise caution when deciding to share any of your personal information. Any user who finds material posted by another user objectionable is encouraged to contact us via e-mail. We are authorized by you to remove or modify any data submitted by you to these forums for any reason we feel constitutes a violation of our policies, whether stated, implied or not. This site may contain links to other web sites and files. We have no control over the content and can not ensure it will not be offensive or objectionable. We will, however, remove links to material that we feel is inappropriate as we become aware of them. By pressing the "Agree" button, you agree that you, the user, are 13 years of age or over. You are fully responsible for any information or file supplied by this user. You also agree that you will not post any copyrighted material that is not owned by yourself or the owners of these forums. In your use of these forums, you agree that you will not post any information which is vulgar, harassing, hateful, threatening, invading of others privacy, sexually oriented, or violates any laws. If you do agree with the rules and policies stated in this agreement, and meet the criteria stated herein, proceed to press the "Agree" button below, otherwise press "Cancel". If you have any questions about this privacy statement or the use of these forums, you can contact the forum administrator at: rajw@contactcenterworld.com

Username
Password

Username:

Forum

Responses

Members Online

Newsletter Registration