The Workforce Management Process

Our special guest is Magnus Geverts, Teleopti's Marketing Director.

Magnus is responsible for the Teleopti partner program, including marketing support and pricing, press releases and trademark related matters. He will be available to answer all of your Workforce Management questions, as well as concerns in agent satisfaction, influence, and the Workforce Management process.

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About Teleopti
Teleopti provides solutions for strategic workforce management in contact centres, as well as accounting and management systems for voice and IP enterprise networks. The solutions are founded on world-class products, Teleopti Contact Center Coach and Teleopti Business Telecom Coach, which are developed in close co-operation with their customers.


Magnus Geverts
Marketing Director
Teleopti