Job Posting Details

Resource Planning & MI Analyst

This Posting Has Closed

Company:	Douglas Jackson	Posted:	Thursday, June 14, 2012
Location:	Lichfield, Staffs, United Kingdom	Closing:	Friday, July 13, 2012
Reference #:	DJMA1364a

Job Details:

Employment Type:	Permanent, Full Time
Work Times:	Undetermined
Hours Per Week:	40
Hourly Rate:	Undetermined
Yearly Earnings:	25,000.00 GBP
Extras:	Other Benefits

Job Description:

Job Ref: DJMA1364a

Job Title: Resource Planning & MI Analyst

Location: North East

Salary: to £25,000 base, plus corporate bens

Resource Planning Analyst – Long Term Planning & MI Analyst

This is a newly created position and opportunity to join a blue chip award winning organisation with great future plans and opportunities, we are presently looking to find a Resource Planning & MI Aanalyst to join an established planning team but to take responsibility for a new area of the department and look to develop the long term planning and MI analysis. You will help your stakeholders and workforce to keep the Contact Centres running efficiently and ensure that the business can always deliver for their customers.

Your role as the Resource Planning Analyst will be to deliver accurate and robust resource plans for budgeting through to operational delivery of service that reflects the Customer Service strategic plan and proactively provide value-adding insights though data analysis.

If you are interest to apply for this position, you will need to have experience within contact centre resource planning with some good analytical skills, understand performance metrics and the ability to work under pressure.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com . We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets, recruiting Directors, Managers, Head of and Analysts across the Call Centre industry.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

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