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Choose one of the options below to join our 116,267 members (click to view) - gain access to information, discounts and more!



Recommended for: Supervisors, trainers, and junior level managers. Senior Managers, and executives who need access to data and information and discounts off major industry events. Senior Managers, and executives who need access to data and information as well as those interested in networking and discounts off major industry events. Corporations with 10 or more contact center professionals who need access to data and information as well as those interested in networking and discounts off major industry events.
Access to daily news Yes Yes Yes Yes
Access to videos with executives (over 200) Yes Yes Yes Yes
Access to articles (over 1500) Yes Yes Yes Yes
Access to case studies (over 600) Yes Yes Yes Yes
Access to interviews with other managers (over 850) Yes Yes Yes Yes
Access to research including benchmarking papers (over 300) Yes Yes Yes Yes
Access to ask an expert (over 120 experts) Yes Yes Yes Yes
Discounts off benchmarking study   10% 10% Get one FREE!
Discounts off Top Performers Conference (4 per annum)   $180 CAD
(154.89 USD)
$180 CAD
(154.89 USD)
$180 CAD/person for up to 4 staff
Membership of a regional networking group     Yes Yes for 4 staff1
Complimentary gold memberships for every employee in your region (value $39.95 CAD each person)       Yes
Free benchmarking study (value $1495 CAD)       Yes
Logo to indicate you are a GOLD member Yes      
Logo to indicate you are a PLATINUM member   Yes    
Logo to indicate you are a PLATINUM ELITE member     Yes  
Logo to indicate you are a CORPORATE member       Yes
Corporate membership plaque       Yes
Membership certificate   Yes Yes Yes
Annual cost2 $39.95 CAD
(34.38 USD)
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$179.95 CAD
(154.85 USD)
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$279.95 CAD
(240.90 USD)
Change Currency
$1,995.00 CAD
(1,716.70 USD)
Change Currency
Equivalent cost per day3 $0.11 CAD
(0.09 USD)
$0.49 CAD
(0.42 USD)
$0.77 CAD
(0.66 USD)
$5.47 CAD
(4.70 USD)

1 For operational managers and executives only – NO VENDORS ALLOWED TO PARTICIPATE.
2 Currencies other than those shown in CAD are for reference only – all fees are payable in CAD and will be charged by your local card company in your local currency.
3 We do not offer membership on a daily basis – this is just for reference only.

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