Google has committed funds to three human trafficking groups in a bid to build an international helpline network fuelled by data.

Reaching city services in Hampton is as easy as dialing 311.

Become More Efficient, Effective and Productive With Alteva's Advanced Call Center Solution

With state government offices closed because of the spring storm, a call center has been activated for citizens with urgent questions of state agencies.

A Wythe County emergency dispatcher has been named director of the county’s new consolidated 911 Call Center.

Talari Networks Inc., a provider of solutions to increase WAN reliability and application quality, announcesa a new channel partnership with solutions integration provider NACR.

Eight cities will get a cash boost to help pay for their emergency 911 call centers for a year if they agree to join a countywide emergency response system.

AT&T plans to add dozens of well-paying jobs to a Miami sales center dedicated to Spanish-speaking buyers of its U-verse service.

New projects in Doña Ana County, including chunks of money for a 911 center and Santa Teresa economic development, were signed into law in recent days by Gov. Susana Martinez.

PINless Recharge and Mobile Top Up Help Wireless and Retail Stores Grow Prepaid Business

Tunstall Americas, a provider in independent living technologies and 24/7 healthcare communication services, will host a grand opening on Tuesday at their new data and operations center at 100 Freight Street in Pawtucket, Rhode Island.

Problems continue to plague Nebraska's much-criticized call center system for processing public benefits applications, reports to state lawmakers show.

CCRA Call Center Solutions, a division of CCRA Travel Solutions that operates an emergency call center in the United States, announces enhancements made to its after-hours call service which provides 24/7 global emergency travel assistance to North American based travel agencies.

All Covered, a division of Konica Minolta Business Solutions U.S.A. (Konica Minolta) and an IT Services companies, is pleased to announce that United Computer Sales and Service, has joined All Covered.

T-Mobile says it plans to hire 90 people by July 1 for its Customer Care Center here. To fill these positions, it scheduled a “hiring event”.