Nearly 7,000 calls to the 911 emergency call centre in Courtenay were abandoned last year.

Oregon's health insurance exchange plans to open a call center in Salem with 50 permanent jobs and 100 seasonal jobs.

PelicanCorp provides services to protect underground assets in Australia, New Zealand, Singapore, UK and Ireland has acquired Asplundh One Call Inc. to expand its services into the US.

Google has committed funds to three human trafficking groups in a bid to build an international helpline network fuelled by data.

Reaching city services in Hampton is as easy as dialing 311.

Become More Efficient, Effective and Productive With Alteva's Advanced Call Center Solution

With state government offices closed because of the spring storm, a call center has been activated for citizens with urgent questions of state agencies.

A Wythe County emergency dispatcher has been named director of the county’s new consolidated 911 Call Center.

Talari Networks Inc., a provider of solutions to increase WAN reliability and application quality, announcesa a new channel partnership with solutions integration provider NACR.

Eight cities will get a cash boost to help pay for their emergency 911 call centers for a year if they agree to join a countywide emergency response system.

AT&T plans to add dozens of well-paying jobs to a Miami sales center dedicated to Spanish-speaking buyers of its U-verse service.

New projects in Doña Ana County, including chunks of money for a 911 center and Santa Teresa economic development, were signed into law in recent days by Gov. Susana Martinez.

PINless Recharge and Mobile Top Up Help Wireless and Retail Stores Grow Prepaid Business

Tunstall Americas, a provider in independent living technologies and 24/7 healthcare communication services, will host a grand opening on Tuesday at their new data and operations center at 100 Freight Street in Pawtucket, Rhode Island.

Problems continue to plague Nebraska's much-criticized call center system for processing public benefits applications, reports to state lawmakers show.