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Showing 31 to 45 of 5522 News Items
AnswerFirst Communications Moves Corporate Headquarters
AnswerFirst Communications, an answering service and customer service solutions provider, has moved its corporate headquarters and call center to a new location.
Date and Time Posted: May 16, 2013 8:18:00 AM EST
BluIP Announces Cloud-Based Full-Featured PBX for Hospitality
Hotel Brands Already Launching Custom Features
Date and Time Posted: May 15, 2013 10:38:00 AM EST
OppenheimerFunds Awarded for Excellence in Service Performance
OppenheimerFunds Awarded NQR 5-Star Rating for Excellence in Service Performance for 10 Straight Quarters
Date and Time Posted: May 15, 2013 10:32:00 AM EST
Ixia Helps Contact Centers Improve Customer Service
New Ixia Chariot Contact Center solution proactively validates and hardens critical customer service infrastructure to prepare for peak seasons and the inevitable TDoS attack
Date and Time Posted: May 15, 2013 10:15:00 AM EST
Lymba Corporation Launches PowerAgent on Salesforce.com's AppExchange
Customers Can Now Automate Intelligent Email Response for CRM in the Cloud, Lymba taps into the power of social and mobile cloud technologies to help businesses accelerate their customer company transformation
Date and Time Posted: May 15, 2013 10:11:00 AM EST
Fanatics Inc. Expanding Southside Jacksonville Call Center
Fanatics Inc. is more than doubling the size of its call center on Jacksonville’s Southside.
Date and Time Posted: May 15, 2013 10:08:00 AM EST
The Chicago Symphony Orchestra Selects Evolve IP for Cloud Services
World Renowned Symphony Gains Business Insight and Reliability With Award-Winning Hosted Call Center and IP Phone System
Date and Time Posted: May 15, 2013 10:04:00 AM EST
CenturyLink Will Close Hood River Call Center
CenturyLink plans to lay off 51 employees in Hood River and close its call center there this summer, the company told employees this afternoon.
Date and Time Posted: May 15, 2013 10:00:00 AM EST
Envision Announces Desktop Data Capture
Understand what agents are doing before, during and after a customer interaction to understand both sides of the customer experience and greatly improve efficiency.
Date and Time Posted: May 15, 2013 9:57:00 AM EST
ShoreTel Addresses Challenges for Enterprise Users and Administrators
ShoreTel Release 14 introduces enterprise-grade DECT phone and system management capabilities
Date and Time Posted: May 15, 2013 9:53:00 AM EST
Insurance Care Direct Creating 50 Jobs in Deerfield Beach
Insurance Care Direct is adding 50 jobs with the opening of a call center in Deerfield Beach.
Date and Time Posted: May 15, 2013 9:49:00 AM EST
Convergent Announces New Chief Operating Officer
Convergent expands healthcare operations with new COO
Date and Time Posted: May 15, 2013 9:46:00 AM EST
Promero Offers Social Media Filtering ACD Solution
Aspect Social cloud based software technology monitos, prioritizes and delivers social media postings to call center agents utilizing any call center platform ACD system.
Date and Time Posted: May 14, 2013 10:45:00 AM EST
Xerox to Hire 250 for Lexington Call Center
Xerox is adding 250 full-time positions in Lexington, the company announces.
Date and Time Posted: May 14, 2013 10:42:00 AM EST
Tulsa Call Center Adding Jobs
A California company says it's adding 75 jobs to its offices in south Tulsa. Alorica says their business is growing and they have openings for technical support and customer service.
Date and Time Posted: May 14, 2013 10:39:00 AM EST
Tomoko Inoue SOFTBANK TELECOM Corp.
Aqeel Jatoi MCR Pvt. Ltd Franchisee of PizzaHut in Pakistan
Anna Megrabyan National Recovery Service
Kern Carson NETCAST BPO Services
Natalia Izmaylova UkrSibbank BNP Paribas Group
Teresa Jose Altitude Software
Bridgett Oldman Optus Inc
Michael DeSalles Frost & Sullivan
Tyler Zawacki contactcenterworld.com
Sharon Price ContactCenterWorld.com
Gregory PetitBon Blue Cross Blue Shield of Rhode Island
Mylene Hubilla JABRA PHILIPPINES
Grace Heny Contact Center Indonesia
Frank Meehan eResource Planner Inc.
Kevin Hill Symon Dacon Ltd
Randall Anderson Listen Up Espanol
Renate Rohde arvato
Daniel Persuitte MassMutual
Oleg Chornobryvtsev Adelina Holding LLC
Showing 1 - 20 of 51541 items