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Showing 436 to 450 of 5605 News Items
Hanover Direct Closing Local Operations, Laying Off Last 35 Workers
A New Jersey-based company that once employed more than 500 workers in York County is closing its local operations.
Date and Time Posted: March 6, 2013 8:01:00 AM EST
Metrolink Employee Recognized for Customer Service
Metrolink employee Lauren Whetsel has been named the 2013 winner of the American Public Transportation Association's (APTA) "Call Center Challenge."
Date and Time Posted: March 6, 2013 7:57:00 AM EST
NexxLinx Acquires Norcross, GA Firm Benevox
Atlanta-based center will anchor major southeast expansion
Date and Time Posted: March 6, 2013 7:45:00 AM EST
Emergency Call Takers Getting More Training
NBC Right Now has some new information about new 911 call center training. The training emphasis should mean faster response times and will also bring Yakima dispatchers more in line with national standards.
Date and Time Posted: March 6, 2013 7:36:00 AM EST
Tunstall Americas to Relocate Data Call Center
Tunstall America next month will relocate its data and medical call center operations to from Long Island City, NY, to Pawtucket, RI.
Date and Time Posted: March 6, 2013 7:33:00 AM EST
Lake County Regroups to Move Forward on E-911 Call Center Consolidation
Recent turmoil surrounding the county’s plans to consolidate emergency call centers has frustrated members of the Lake County Public Safety Communications Commissions and is challenging county officials to come together...
Date and Time Posted: March 6, 2013 7:23:00 AM EST
Brookdale Selects RealPage Senior Contact Center
RealPage will serve as Brookdale’s marketing service provider, delivering managed and verified prospect referrals
Date and Time Posted: March 5, 2013 8:06:00 AM EST
V1 Document Management Rebrands to V1 in Line with Global Strategy
V1 has its sights on leading the global business automation software market
Date and Time Posted: March 4, 2013 9:47:00 AM EST
Upstream Works Software Signs Agreement With Sutherland Global Services
Upstream Works Software announces that it has signed an agreement with Sutherland Global Services to expand the usage of Upstream Works' Interaction Management Automation Services to all Sutherland Global Services locations around the world.
Date and Time Posted: March 4, 2013 9:32:00 AM EST
Blitz Lead Management Software and Fonality Business Phone Systems Integrate
Blitz Lead Management Software and Fonality's integration allows users to connect their Blitz account to their Fonality VoIP phone line. This partnership creates a seamless lead tracking and client service process.
Date and Time Posted: March 4, 2013 9:22:00 AM EST
Inktel Opens New Call Center Branch
Inktel Contact Center Solutions launches first collocation facility in Akron, Ohio.
Date and Time Posted: March 4, 2013 9:19:00 AM EST
Giva, Inc. Launches New Cloud Product Release
Giva announces a significant new cloud product release for the industry’s first visual reporting tools for customer service and call center organizations.
Date and Time Posted: March 4, 2013 9:15:00 AM EST
Tunstall Americas Relocates Data and Call Center Operations
British-based Tunstall Americas will relocate its data and medical call center operations to Pawtucket, Rhode Island, with plans to create 250 jobs during the next two years that primarily consist of call center operators and medical support staff.
Date and Time Posted: March 4, 2013 9:11:00 AM EST
LeadMaster Announces Enhanced Sales Quota Tracking
Enhanced sales quota tracking provides multi-year quota tracking and reporting. The sales quota feature provides for analysis of sales and forecast vs. quota for both managers and sales reps.
Date and Time Posted: March 1, 2013 9:36:00 AM EST
Avaya Transforms Partner and Customer Learning Experience With Virtual Campus
Avaya Learning's Avatar-Based 3-D Learning Environment Makes It Easy for Partners and Customers to Learn, Train and Complete Avaya Credentials
Date and Time Posted: March 1, 2013 9:32:00 AM EST
Junhyeok Park Transcosmos, Inc.
Tyler Zawacki contactcenterworld.com
Richard Farrell Netcall
Raj Wadhwani ContactCenterWorld.com
Yunan Purwandari PT Telekomunikasi Indonesia. Tbk
Cheryl Billson Comma Communications
Yuka Terauchi SOFTBANK TELECOM Corp.
Velislav Chorbadjiev Chain Solutions
Marianne Rutrecht Competence Call Center
Kevin Watts Telstra Corporation LTD
Taras Drovorub eCall
Bridgett Oldman Optus Inc
Nicole Bradshaw SingTel Optus PTY Ltd
Riana Mall Innovation Group
Tim Izatt Vivint
Dawn Cinco UniversalTech Inc.
Monica Sigalingging Bank Mandiri
Edwin Oka Arifianto Bank Mandiri
Shane Abeyratne Telstra Corporation
Mark Albao UniversalTech Inc.
Showing 1 - 20 of 50735 items