Industry News
Interested in contributing News? Submit Them Online Here
Showing 541 to 555 of 5530 News Items
Zephyrhills Call Center to Close; 54 Lose JobsAccent Marketing Services announced Friday the closure of its call center in Zephyrhills, citing the corporation's need to "reduce excess capacity" and "streamline operations."
Date and Time Posted: January 14, 2013 10:54:00 AM EST
C3N Joins PACE and Creates Kentuckiana ChapterThe Professional Association for Customer Engagement (PACE) announced today that Customer Contact Center Networks (C3N) has merged with the association, effective December 31, 2012.
Date and Time Posted: January 14, 2013 10:49:00 AM EST
Startel Releases New Contact Management Center Reports New reports to help with call and staffing efficiency and service levels
Date and Time Posted: January 11, 2013 10:34:00 AM EST
3CLogic Expands Integration with LeadMaster CRM to the United Kingdom3CLogic's inbound, outbound, and blended cloud-based contact center software gives LeadMaster CRM clients comprehensive computer telephony capabilities for the LeadMaster system.
Date and Time Posted: January 11, 2013 10:28:00 AM EST
Promero Offers Cloud-based HIPAA Compliant Call Center Software SolutionPromero, a cloud software service provider, to offer HIPAA Compliant Call Center Software to the Healthcare providers and business outsourcers
Date and Time Posted: January 11, 2013 10:21:00 AM EST
Judge Approves Settlement Between Apple, AT&T and Arise Virtual SolutionsCalifornia federal judge on Wednesday preliminarily approved a settlement between hiring agency Arise Virtual Solutions Inc. and a class of AT&T Mobility LLC and Apple Inc. (NASDAQ:AAPL) customer service representatives.
Date and Time Posted: January 11, 2013 8:53:00 AM EST
Tragedy Support Hotline Re-opens to Help Shooting VictimsTucson’s Crisis Response Center call center is open 24 hours a day, seven days a week.
Date and Time Posted: January 11, 2013 8:50:00 AM EST
Company May Need to Fill 500 JobsHundreds of new jobs could be created in the city if a multi-national call centre company has its way.
Date and Time Posted: January 11, 2013 8:47:00 AM EST
52 Lose Jobs in Travelers Insurance Claims Center ClosureA Jackson-area Travelers Insurance claims center closed Wednesday, leaving 52 employees without work.
Date and Time Posted: January 11, 2013 8:41:00 AM EST
Scotiabank Adding Positions at Cornwall Contact CentreScotiabank announced today that it will be expanding its workforce at the bank's customer contact centre in Cornwall, Ontario with an immediate requirement to fill bilingual (English and French) positions.
Date and Time Posted: January 11, 2013 8:33:00 AM EST
Genesys Extends Contact Center Routing to Support Microsoft LyncJoint integration brings powerful communications and customer service capabilities across the enterprise
Date and Time Posted: January 10, 2013 12:00:00 AM EST
Council OKs Purchase of Additional Call Center EquipmentThe city council on Tuesday approved a bid from Centurylink and Intrado for call processing equipment.
Date and Time Posted: January 10, 2013 12:00:00 AM EST
Gallipolis Call Center ClosingA call center that employs more than 100 people in Gallipolis has announced plans to shut down.
Date and Time Posted: January 10, 2013 12:00:00 AM EST
OptumRx Planning 300-job Call Center in Flagler CenterUnitedHealth Group plans a 300-job inbound call center in Southside for its OptumRx pharmacy benefits management organization.
Date and Time Posted: January 10, 2013 12:00:00 AM EST
Direct Energy Marketing to Open New Tempe Call CenterA Texas energy services company is opening a second call center in Tempe and plans to hire as many as 300 new workers this quarter.
Date and Time Posted: January 10, 2013 12:00:00 AM EST
Members Online
Newsletter Registration
