Interested in contributing News? Submit Them Online Here
Showing 601 to 615 of 5511 News Items
Jackson Tapped as a World Class Customer Service Provider
Jackson National Life Insurance Company has been awarded World Class Call Center Certification and the highest customer service rating for the financial services industry by the Service Quality Measurement Group.
Date and Time Posted: December 18, 2012 8:33:00 AM EST
Vitera Healthcare Solutions Launches Live Chat Program
Ambulatory EHR/PM provider deploys online customer support tool for product and software
Date and Time Posted: December 17, 2012 8:46:00 AM EST
3CLogic’s Technology Integrates with SugarCRM
Inbound and Outbound contact center capabilities integrated with cloud based CRM system provides enhanced Computer Telephony Integration (CTI). Secure and easy to use solution drives down cost while increasing productivity.
Date and Time Posted: December 17, 2012 8:43:00 AM EST
Sitel Hiring Over 400 Positions in Norman, Oklahoma
New Business Driving Growth for Customer Service Positions
Date and Time Posted: December 17, 2012 8:31:00 AM EST
Call Center to Open in Yakima, Eventually Adding 150 Jobs
A German firm will open a call center here next month, eventually adding 150 mostly entry-level jobs to the local economy.
Date and Time Posted: December 17, 2012 8:26:00 AM EST
Convergys Hosts Open House in Salt Lake City, Utah
Over 500 On-Site Positions Available in the Communications Industry
Date and Time Posted: December 17, 2012 8:22:00 AM EST
New Sprint Call Center Opens in Sullivan County
In one year, the new Sprint call center was constructed and now employs 600.
Date and Time Posted: December 17, 2012 8:17:00 AM EST
LiveOps Adds APAC Data Center
Multi-national Customers and Global Partner Network Benefit
Date and Time Posted: December 14, 2012 3:31:00 PM EST
Experian Selects Aspect Software to Contact Center Desktops
Global information services company Experian selects Aspect® to create broad visibility to key performance indicators, empower agents, improve contact center performance.
Date and Time Posted: December 14, 2012 3:15:00 PM EST
New Call Center Service Launched
Dealership Performance, a provider of training and consulting services in the powersports industry, has announced that it will be launching its Dealership Elite Service Center on Jan. 2. It offers dealers professional customer service surveys and easy-to-understand reporting.
Date and Time Posted: December 14, 2012 3:08:00 PM EST
Oracle Integrates Live Chat Capabilities into the New RightNow CX Cloud
Oracle is attempting to enable more proactive customer service by integrating the Oracle RightNow Chat Cloud Service with the Oracle Engagement Engine Cloud Service as part of its new Oracle RightNow CX Cloud Service release.
Date and Time Posted: December 14, 2012 3:03:00 PM EST
Left out in the Cold: Call Center Lays Off 150
Workers young, old caught off guard by move
Date and Time Posted: December 14, 2012 2:42:00 PM EST
Sykes Planning Job Fair to Help Fill 200 Openings
New telecommunications client enables Sterling office to triple staff
Date and Time Posted: December 14, 2012 2:39:00 PM EST
Sangoma Inks Multi-Year OEM Supply Orders With Mutualink and Aircell
New Orders Accelerate Sangoma’s Presence in the Strategically Important OEM Market
Date and Time Posted: December 13, 2012 10:08:00 AM EST
Responda Integrates its Customer Interaction System to Indosoft’s Contact Center
Responda completes the development of its Customer Interaction Platform by integrating to Indosoft’s Q-Suite ACD.
Date and Time Posted: December 13, 2012 10:03:00 AM EST
Hui Wu-Curtis Matrix Absence Management
Tyler Zawacki contactcenterworld.com
Mark Jackson Affinion Group
Brian Halley Affinion Group
Cristal Fernandez Telstra Corporation LTD
Hiromitsu Nakajima SOFTBANK TELECOM Corp.
Xavia Kaka SingTel Optus PTY LTD
Sharon Price ContactCenterWorld.com
Frank Weber The Results Companies
Randy Suqih Lambok Directorate General of Taxes
Brent Anderson IHG
Rebecca Huang Contact Center Capability Maturity Model Institute
David Spillane Westpac group
Paulo Fernandes Oi (telecommunications)
Masako Yoshioka SOFTBANK Corp
Emma Noble-Beasley Bank of New Zealand
Raj Wadhwani ContactCenterWorld.com
John Ruby GCOM (Global Communications Network Systems)
Sean Grant LoyaltyOne
Chuck Browne Vivint
Showing 1 - 20 of 51460 items